At the most basic level, a managed service provider (MSP) monitors and maintains the health and performance of a customer’s IT system on a regular basis and charges a monthly fee for the service

Today, the managed services business model presents a huge opportunity, to address increased customer demand for outsourced IT services. Immediate benefits can be gained by outsourcing IT services through Managed Services.

Hiring and training an IT staff can be very expensive, and temporary employees don't always live up to your expectations. Outsourcing reduces labor costs.

Few problems are new for leading IT service companies, which see related problems multiple times. An in-house IT employee leads an isolated existence no matter how much they train.

Most small businesses can't afford to match the in-house support services that larger companies maintain. Outsourcing can help small companies act "big" by giving them access to the similar technology, and expertise that large companies enjoy. An independent third party managed cost structure and economy of scale can give your company a competitive advantage.